Privacy Policy
Effective May 1st, 2025
At Haley Lambert RMT, we value your privacy. We are committed to protecting the confidentiality of your personal and health information in accordance with the Personal Information Protection Act (PIPA) and the Health Information Act (HIA) of Alberta.
1.What Information We Collect
We collect the following types of personal information:
- Name, address, phone number, email
- Date of birth
- Emergency contact information
- Health history and relevant medical information
- Appointment history and treatment notes
- Payment and billing information (if applicable)
2.How We Use Your Information
Your information is used for:
- Providing safe and effective massage therapy services
- Communicating with you about appointments and services
- Maintaining accurate clinical records
- Complying with legal, regulatory, and insurance requirements
3.Consent
By receiving massage therapy at Haley Lambert RMT, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent in writing at any time, subject to legal or contractual restrictions.
4.Storage and Protection
We take reasonable steps to protect your personal information, including:
- Secure physical storage (locked cabinets for paper files)
- Password-protected electronic systems
- Confidential handling of treatment notes and health data Only authorized personnel have access to your records.
5.Disclosure
We will not share your information with third parties without your verbal and written consent, except as required by law or in the case of a medical emergency.
6.Access and Corrections
You have the right to:
- Access your personal records
- Request corrections to inaccurate information Please contact us in writing to make a request.
7.Contact
If you have any questions or concerns about our privacy practices, please contact:
Haley Lambert Registered Massage Therapist